Terms of service
Terms of Service
Last updated: October 1, 2026
Welcome to aemora. By visiting aemora.co.za or placing an order, you agree to these terms. Please read them carefully.
- About Us
This website is operated by aemora. Our contact details are:
Email: support@aemora.co.za. Phone: +27 78 391 9349
2. Using Our Website. You agree to use this website only for lawful purposes. You must not misuse the site, attempt to gain unauthorised access to it, interfere with its operation, or use it to submit false or misleading information.
3. Products and Pricing
- We try to describe and photograph our products as accurately as possible. Slight differences in colour or appearance may occur because of screen settings or lighting.
- All prices are shown in South African rand (ZAR) and include applicable taxes unless stated otherwise.
- We may change prices, products and offers at any time without notice. Changes do not affect orders that have already been accepted.
- We reserve the right to correct pricing or product errors and to cancel an order affected by an obvious error. If we do, we will refund any payment you have made.
4. Orders and Payment
- When you place an order, you are making an offer to buy. Your order is accepted when we send you an order confirmation email.
- We may decline or cancel an order, for example if an item is unavailable, if payment cannot be verified, or if we suspect fraud.
- Payment is processed securely by our payment providers. We do not store your full card details.
- You confirm that the information you provide at checkout is accurate and complete.
5. Shipping and Delivery
Delivery times, costs and conditions are set out in our Shipping Policy. Delivery times are estimates and are not guaranteed. Risk in the goods passes to you when they are delivered to the address you provided.
6. Returns and Refunds
Returns and refunds are handled in line with our Refund Policy, which forms part of these terms.
7. Your Legal Rights
Nothing in these terms limits or excludes any rights you have under South African law, including the Consumer Protection Act and the Electronic Communications and Transactions Act.
8. Intellectual Property
All content on this website, including text, images, logos, graphics and designs, belongs to aemora or is used with permission. You may not copy, reproduce, distribute or use it for commercial purposes without our written permission.
9. Limitation of Liability
To the fullest extent permitted by law, aemora is not liable for any indirect or consequential loss arising from your use of this website or our products. This does not exclude liability that cannot be excluded under South African law. Our total liability for any claim relating to an order will not exceed the amount you paid for that order.
10. Privacy
We handle your personal information in line with our Privacy Policy. By using this website, you agree to that handling.
11. Third-Party Links
This website may link to third-party websites. We do not control them and are not responsible for their content or practices.
12. Changes to These Terms
We may update these terms from time to time. The version published on this website at the time you place your order applies to that order.
13. Governing Law
These terms are governed by the laws of the Republic of South Africa, and the South African courts have jurisdiction over any dispute arising from them.
14. Contact Us
If you have any questions about these terms, please contact us at support@aemora.co.za.